Under current legislation, MAXPAY has joined the following alternative dispute resolution entities:

– Lisbon Consumer Conflict Arbitration Center (CACCL): www.centroarbitragemlisboa.pt
– Porto Consumer Information and Arbitration Center (CICAP): www.cicap.pt
– National Center for Information and Arbitration of Consumer Conflicts (CNIACC): https://www.cniacc.pt/pt/.org
– Algarve Consumer Conflict Information, Mediation and Arbitration Center (CIMAAL): www.consumidoronline.pt

MaxPay ensures that its service users have recourse to alternative dispute resolution methods, through the aforementioned entities, when disputes arising from the provision of payment and exchange services are at stake.